TERMS & CONDITIONS OF MY GROUP COACHING PROGRAM
Please READ carefully. By purchasing this product, the following Terms and Conditions (the “Agreement”) are entered into by Sarah Brassard LLC (“Company”, “we”, or “us”) and You (“Client” or “You”), and You agree to the following terms stated herein. The Company and You may be referred to collectively as “Parties” in this Agreement.
APPLICABILITY OF COMPANY TERMS OF SERVICE & USE
The above Terms & Conditions, Privacy Policy, and Disclaimer as listed above are incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to your participation in the Program.
PROGRAM/SERVICE PARTICIPATION AGREEMENT
The Company agrees to provide the program, “Awaken The Healer Inside” (herein referred to as “Program”) as outlined on the web page where you register which may include trainings, one-on-one or group coaching, digital or downloadable resources, and online forums on a platform hosted by the Company or a third party website. By joining and participating in the Program you agree to abide by all the policies and procedures set out in this Agreement including those incorporated by reference.
By joining the Program, you agree that you understand the Program is not therapy, but a group program of adults committed to taking responsibility for their inner healing journey. While many sessions will involve group participation, the main program content consists primarily of lectures and guided learning material delivered by Sarah.
By joining the Program, you agree to show up to at least one live session a month unless exceptional circumstances arise, participate in good faith, stay open to the journey, and make space for others.
PAYMENT AND USAGE AGREEMENT
If you opt to pay via a multi-pay option, you agree to make good on your future monthly installments. You agree to supply accurate, up-to-date credit card information and understand that it is your legal responsibility to complete all payments.
You understand that all program materials, content, files, audio, and information are copyrighted material and cannot, in any way, be reproduced, distributed publicly, or shared privately without written consent from Sarah Brassard LLC.
You are purchasing one registration spot in class for one human being.
All future class correspondence will be conducted via the email address you used to submit your registration or via the membership community website and it is your sole responsibility to contact support@sarahbrassard.com if you are not receiving any follow-up correspondence for some reason such as a change or typo in your email address or if you experience issues accessing the member site.
You understand that there are no guarantees of outcomes of this class as success is completely based on your individual participation and commitment.
You understand that all other terms and conditions on this page apply to your registration for the course.
REFUND POLICY
Your payment is fully refundable up to 30 days from the first day of the program (2023 program start is Jan 16 and month 1 concludes on Feb 15). Beyond Feb 15, refunds are not available except in special circumstances beyond the student’s control.
DEPOSITS
Mentions of deposits are understood to constitute starting a Program payment plan or paying in full in order to secure your spot in the Program. If you decide not to move forward with the Program, a request for refund and cancellation of any open payment plan must be sent to support@sarahbrassard.com before day 1 of the Program.
MUTUAL DETERMINATION OF SUITABILITY
All participants are required to meet with Sarah to mutually establish that the program is suitable to the participant’s needs and circumstances. If this does not occur through a 1-on-1 meeting prior to signing up for the program, the participant agrees to meet with Sarah during month 1 of the program to have this discussion. There is no guarantee that if you sign up without a prior meeting with Sarah, you will have a right to complete the program.
If one or both parties to the conversation determine the program is not the right opportunity or the timing is not right, the participant will receive a full refund for any and all program payments made up to that date, and any future payments will be halted. In the event that Sarah determines the opportunity and/or timing are not right for the participant, she will provide suggestions about a more appropriate next step in the participant’s healing journey.
ONE-ON-ONE COACHING SESSIONS
By registering and successfully completing payment for this Program including the additional three, one-on-one sessions with Sarah, you agree to the following:
You will be provided links to schedule the three 1-on-1 coaching calls available to you through this Program, via email, and through the program member website. You can schedule these in advance or during the two-month window in which each of these meetings will be held at the start, middle, and end of the Program respectively. If you do not schedule yours before the conclusion of the coaching window for each of the three coaching sessions, you are no longer guaranteed that coaching session, though you may reach out to support@sarahbrassard.com to see if you can be accommodated outside that time period.
You also understand that once scheduled, you will have one opportunity to reschedule the sessions. A no-show with no notice will be considered a forfeited session. If you reschedule a session, you agree that the session must be completed at the new time allotted or it will be forfeited unless Sarah approves one further reschedule due to the no-show or request for additional rescheduling being outside of your control.
If you are more than 15 minutes late for a session, that session must be either rescheduled (if still available) or forfeited.
You understand that there are no guarantees of the outcomes of these sessions as success is completely based on your individual participation, execution, and commitment.
CONFIDENTIALITY
The Company respects the privacy of its participants and will take reasonable steps not to disclose any information You provide except as set forth in this Agreement. As a condition of participating in the Program, you agree to respect the privacy of other Program participants and to respect the Company’s confidential information.
Specifically, you shall not share any information provided by other Program participants outside of the bounds of the Program unless you receive express written permission from such other participants to share the information. Similarly, the content of the Program contains the Company’s proprietary methods, processes, forms, templates, and other information. You agree not to share the information provided to You in the Program with anyone other than the Company, its owners and employees, and other Program participants.
We have done our best to create a safe and welcoming space for all participants, however, the Company cannot guarantee that all participants will follow these guidelines. The Company, in its sole discretion, may remove any participant’s comments, posts, content, or materials, however, Company does not have a duty to review all comments, posts, content, and material shared within any online private forums or groups or on any group call. Therefore, Company shall not be held liable for any participant’s comments, actions, posts, content, or materials that result in another participant’s trauma or discomfort.
The Program is a “pitch-free zone.” You agree you will not pitch, promote, market, or sell any other products, groups, programs, or events to Program participants on any Company website or third-party forums operated by the Company.
