To make sure Gmail never filters our messages email as spam, all you have to do is mark the conversation as important and add us to your contacts list. Gmail may mistakenly send a message from us to your spam box. If this happens, open your spam box and the message from us. At the top of the email there should be a button that says “Not Spam.” Clicking that will make sure you continue to get our messages in the inbox.

1. Open Gmail, click the Settings icon from the menu → Settings.
2. Click Filters and Blocked Addresses → Create a new filter.
3. In the “From” field, add either the email address you want to allow or the domain. For example, [email protected] or @sarahbrassard.com and @traumarecoverysummit.com (note: for the most reliable setup, we recommend allowing both domains).
4. Click Create filter then select “Never send it to Spam.”
5. Click Create filter again to finish the process.

1. Click Mail → Preferences → Rules.
2. Click Add Rule.
3. Add “Allow Sarah Brassard” in the description field.
4. Set the first dropdown to “any” so that your first condition says “If any of the following conditions are met.”
5. In the next two dropdown menus, add “From” in the first, and “Ends with” in the second.
6. Add “@sarahbrassard.com” in the text field after “Ends with.”
7. Set your dropdowns to “Move Message” to the “mailbox:Inbox:” in the “Perform the following actions” section.
8. Click Ok.
9. Repeat these steps for “@traumarecoverysummit.com“, creating a rule with “Allow Trauma Recovery Summit” in the description

1. Open Outlook and go to the “Home” tab.
2. In the “Delete” group, click Junk → Junk E-mail Options.
3. Go to the Safe Senders tab and click Add.
4. In the “Add address or domain” dialog box, add the email address or domain name you want to allow. For example, [email protected] or @sarahbrassard.com and @traumarecoverysummit.com (note: for the most reliable setup, we recommend allowing both domains).
5. Click OK and confirm the email address or domain appears in your safe senders list.

1. Log in and click the gear icon in the upper right hand corner of your screen. At the bottom of the menu, choose “See all Outlook settings.”
2. Choose “Mail” then “Junk Email.”
3. Click Add below “Safe Senders and domains“. Add sarahbrassard.com and traumarecoverysummit.com and hit save in the lower right hand corner of the screen.

1. Go to the “Settings menu” and click Settings.
2. Click Filters → Add.
3. Add either the email address or domain name you’d like to allow. For example, [email protected] or @sarahbrassard.com and @traumarecoverysummit.com (note: for the most reliable setup, we recommend allowing both domains).

1. Click Contacts on the left side of your inbox.
2. Click the New Contact icon and add the email address you want to allow, such as [email protected] and [email protected].
3. Click Add Contact at the bottom.